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How we handle your clinic’s data

A plain-language look at what happens to a recording after you press stop — where it lives, who can see it, and what we will never do with it.

How we protect your practice

Six commitments that apply to every recording, every note, and every member of your team.

Encryption in transit & at rest

Every recording, transcript, and SOAP note travels over TLS and is encrypted at rest. Your case data is protected on the way in, and while it’s stored.

Role-based access

Vets and support staff get distinct roles with per-team permissions. Case assignment keeps each record in front of the people who actually need it — and no one else.

Your data is yours

Your cases, notes, and templates belong to your practice. Export what you need, and request deletion at any time — we act on it.

Reliable infrastructure

CuraVet runs on audited cloud providers — Supabase with PostgreSQL for data, Stripe for payments. Card data never touches CuraVet servers.

Verified access, authenticated sessions

Email verification confirms every account before it joins your team, and authenticated sessions keep access tied to real, verified team members.

Privacy Commitments

Plain language. No fine print required.

You shouldn’t need a law degree to understand how your case data is treated. Here’s what we promise, in the same words we’d use across the exam table.

  • We don’t sell your data. Ever. Your clinical records are not a product.

  • Recordings exist to produce YOUR notes — voice input is processed to generate your SOAP notes, discharge summaries, and templates, not for anything else.

  • Access is limited to your team. Role-based permissions and case assignment mean only the vets and support staff you invite can see your cases.

  • You stay in control. Export your data whenever you want, and request deletion whenever you’re done.

The paperwork, in full

Every policy that governs how CuraVet.ai handles your data, in one place.

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CuraVet support team member

Real humans, veterinary-fluent

Support that has read a SOAP note before.

What we can walk you through

  • How a visit recording travels from the exam room to a stored note — captured on your phone, transcribed by AI, drafted into a SOAP note, and encrypted at rest in your dashboard.

  • How roles and team access controls work — the owner subscribes, doctor seats are paid, techs and front-desk staff join free, and case assignment decides who opens which record.

  • How exports and deletion requests are handled — moving finished notes from For Review to Exported in the Export Center, and what happens when you ask us to remove data.

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Every species. Every question.

Security review for your clinic or group? We’ll walk you through everything.

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